Management & Training Corporation Quality Assurance Specialist in Columbus, Ohio

Quality Assurance Specialist

Education & Training

Columbus, OhioReqID: 21411

Are you someone who is very detailed oriented and is organized? MTC is searching for a quality assurance specialist to review the documentation of the OA/CTS department. This position requires the individual to be able to check mistakes and determine if any documents are missing from the file before it is submitted to our customer. You will need to be meticulous to the details of each file. If this is something you are good at and enjoy then we want to hear from you.

Description

Essential Functions:

  • Evaluate and audit 100% of admissions folders to ensure all required information is included and forwards to the appropriate Job Corps centers. Presents findings and concerns to appropriate manager.

  • Interact with Job Corps centers to assist with arrivals.

  • Evaluate and audit 100% of placement folders to ensure all required information is included and appropriate. Present findings and concerns to appropriate manager.

  • Identify errors for correction utilizing the MTC error correction form.

  • Maintain records of data integrity errors by each admissions counselor and career advisor.

  • Conduct data integrity training for all new hires during new employee orientation and conduct annual training for all staff.

  • Facilitate conference calls and department meetings.

  • Assist the project director with projecting outreach admissions (OA) and career transition specialist (CTS) performance.

  • Provide oversite and judgement for approval of all applicant folders to determine if eligibility and suitability requirements are met.

  • Provide oversite and approval for all CTS placement folders to meet data integrity guidelines.

  • Ensure all DOL, MTC, and contract policies and standard operating procedures are followed.

  • Provide training to all admissions and CTS staff as it relates to program compliance.

Education and Experience Requirements:

High school diploma or equivalent and three years of clerical experience. Prefer an associate’s degree. Must have working knowledge of computers and various software programs, i.e. Microsoft Word and Excel. Valid driver’s license with an acceptable driving record.

Management & Training Corporation is an Equal Opportunity Employer: Minority/Female/Disability/Veteran